Refund Policy
Last updated: January 1, 2026
30-Day Money-Back Guarantee
We stand behind our work. If you're not satisfied with your website within the first 30 days of launch, we'll refund your payment in full — no questions asked.
Eligibility
To be eligible for a refund:
- Request must be made within 30 days of your website going live
- You must have participated in the design review process
- The refund request must be submitted via email to our support team
Monthly Subscriptions
For ongoing monthly subscriptions:
- You may cancel at any time without penalty
- Your service will continue until the end of your current billing period
- We do not provide prorated refunds for partial months
- The 30-day guarantee applies only to the first month of service
Non-Refundable Items
The following are not eligible for refunds:
- Domain registration fees (non-refundable by registrars)
- Third-party services or integrations you requested
- Rush or expedited service fees
- Services completed outside the standard package at your request
How to Request a Refund
To request a refund:
- Send an email to hello@wlasnasprawa.com
- Include your name, business name, and reason for the refund request
- We will acknowledge your request within 2 business days
- Refunds are processed within 5-10 business days to your original payment method
Questions?
If you have questions about our refund policy, please contact us at hello@wlasnasprawa.com.